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How to Make Your Restaurant Eco-Friendly

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When it comes to restaurant ordering methods, online and call-in orders have continued to gain popularity amongst diners. Whether it is out of convenience or order accuracy, there are many benefits to both solutions. In this blog, we will discuss the pros and cons of both online ordering and call-in options to help you determine what is best to implement at your restaurant.

Customer preferences call-in order Vs Online orders

Benefits of Online Ordering

According to Zippia, online ordering accounts for almost 50% of all restaurant sales. Adding an online ordering option opens your business up to more potential and returning diners who prefer this method. In addition to consumer demand, online ordering helps to avoid input errors from your staff. Since the customer is entering in their information, they can add special instructions, input dietary restrictions, and any additional instructions to improve overall order accuracy. If you have a loyalty rewards program, you can enable customers to earn and redeem their points online, elevating the customer experience. With research suggesting that a 5% increase in customer retention can lead to a 25% to 95% increase in profit, having an online ordering solution is imperative to keep customers coming back.

Cons to Online Ordering

Although order accuracy and brand visibility are significantly improved through online ordering, there are a few downsides to this method as well. One issue, in particular, is order timing. When a restaurant is experiencing a rush, they may not have time to update the order status, making guests believe their food will be ready sooner than it actually is. In this case, you will need a system that automatically updates your order throttles so you can run a tight ship, even during a rush.

Benefits of Call-in & Call Center Ordering

Call centers are becoming the norm in the restaurant industry. They provide the perfect solution for businesses that are short-staffed, have rush hours, or don’t want to hire someone full-time. With a live operator on the other line, you won’t miss a single customer call, even during peak periods, saving your bottom line. This provides your floor staff more time to focus on dine-in customers and their needs.

With LINGA’s Call Center module, your call agents can input customer orders straight from their laptops to your point of sale system and kitchen display. This way, if a customer calls back with an edit to their order, the agent can apply the changes, which will then be implemented, notifying your kitchen staff of the new status. With the right call center, your restaurant can improve overall kitchen efficiency, leading to higher customer satisfaction. Another advantage call-in orders have is the live customer service diners receive versus simply ordering online. When a customer picks up the line to order, it is another opportunity to build a relationship with them.

Cons to Call Center Ordering

Although call centers can improve workflow, if it does not have a secure connection between your point of sale system and the call agent, it can be more trouble than it is worth. Without a two-way connection to your POS, if a customer calls in with an order change, an in-house employee will have to manually edit the ticket or notify the kitchen, taking precious time away from dine-in guests. When in a dinner rush, this is the last thing you want to occur.

When it comes to call-in versus online ordering, we believe that both options working in tandem are the best solution for a bustling restaurant, especially if you are a pizzeria. With online ordering, you can gain more loyal customers and increase your brand’s visibility, and with call-in orders, you can increase kitchen productivity and keep up with peak rush hours.

Relevant Blogs:-

Online Ordering, What Happens if I Don’t Offer It?

Online Ordering - Why Restaurants Should Start Now

Why Your Restaurant Needs an Online Ordering System

Text Content:

When it comes to restaurant ordering methods, online and call-in orders have continued to gain popularity amongst diners. Whether it is out of convenience or order accuracy, there are many benefits to both solutions. In this blog, we will discuss the pros and cons of both online ordering and call-in options to help you determine what is best to implement at your restaurant.

Customer preferences call-in order Vs Online orders

Benefits of Online Ordering

According to Zippia, online ordering accounts for almost 50% of all restaurant sales. Adding an online ordering option opens your business up to more potential and returning diners who prefer this method. In addition to consumer demand, online ordering helps to avoid input errors from your staff. Since the customer is entering in their information, they can add special instructions, input dietary restrictions, and any additional instructions to improve overall order accuracy. If you have a loyalty rewards program, you can enable customers to earn and redeem their points online, elevating the customer experience. With research suggesting that a 5% increase in customer retention can lead to a 25% to 95% increase in profit, having an online ordering solution is imperative to keep customers coming back.

Cons to Online Ordering

Although order accuracy and brand visibility are significantly improved through online ordering, there are a few downsides to this method as well. One issue, in particular, is order timing. When a restaurant is experiencing a rush, they may not have time to update the order status, making guests believe their food will be ready sooner than it actually is. In this case, you will need a system that automatically updates your order throttles so you can run a tight ship, even during a rush.

Benefits of Call-in & Call Center Ordering

Call centers are becoming the norm in the restaurant industry. They provide the perfect solution for businesses that are short-staffed, have rush hours, or don’t want to hire someone full-time. With a live operator on the other line, you won’t miss a single customer call, even during peak periods, saving your bottom line. This provides your floor staff more time to focus on dine-in customers and their needs.

With LINGA’s Call Center module, your call agents can input customer orders straight from their laptops to your point of sale system and kitchen display. This way, if a customer calls back with an edit to their order, the agent can apply the changes, which will then be implemented, notifying your kitchen staff of the new status. With the right call center, your restaurant can improve overall kitchen efficiency, leading to higher customer satisfaction. Another advantage call-in orders have is the live customer service diners receive versus simply ordering online. When a customer picks up the line to order, it is another opportunity to build a relationship with them.

Cons to Call Center Ordering

Although call centers can improve workflow, if it does not have a secure connection between your point of sale system and the call agent, it can be more trouble than it is worth. Without a two-way connection to your POS, if a customer calls in with an order change, an in-house employee will have to manually edit the ticket or notify the kitchen, taking precious time away from dine-in guests. When in a dinner rush, this is the last thing you want to occur.

When it comes to call-in versus online ordering, we believe that both options working in tandem are the best solution for a bustling restaurant, especially if you are a pizzeria. With online ordering, you can gain more loyal customers and increase your brand’s visibility, and with call-in orders, you can increase kitchen productivity and keep up with peak rush hours.

Relevant Blogs:-

Online Ordering, What Happens if I Don’t Offer It?

Online Ordering - Why Restaurants Should Start Now

Why Your Restaurant Needs an Online Ordering System

Stripped Content: When it comes to restaurant ordering methods, online and call-in orders have continued to gain popularity amongst diners. Whether it is out of convenience or order accuracy, there are many benefits to both solutions. In this blog, we will discuss the pros and cons of both online ordering and call-in options to help you determine what is best to implement at your restaurant. Benefits of Online Ordering According to Zippia, online ordering accounts for almost 50% of all restaurant sales. Adding an online ordering option opens your business up to more potential and returning diners who prefer this method. In addition to consumer demand, online ordering helps to avoid input errors from your staff. Since the customer is entering in their information, they can add special instructions, input dietary restrictions, and any additional instructions to improve overall order accuracy. If you have a loyalty rewards program, you can enable customers to earn and redeem their points online, elevating the customer experience. With research suggesting that a 5% increase in customer retention can lead to a 25% to 95% increase in profit, having an online ordering solution is imperative to keep customers coming back. Cons to Online Ordering Although order accuracy and brand visibility are significantly improved through online ordering, there are a few downsides to this method as well. One issue, in particular, is order timing. When a restaurant is experiencing a rush, they may not have time to update the order status, making guests believe their food will be ready sooner than it actually is. In this case, you will need a system that automatically updates your order throttles so you can run a tight ship, even during a rush. Benefits of Call-in & Call Center Ordering Call centers are becoming the norm in the restaurant industry. They provide the perfect solution for businesses that are short-staffed, have rush hours, or don’t want to hire someone full-time. With a live operator on the other line, you won’t miss a single customer call, even during peak periods, saving your bottom line. This provides your floor staff more time to focus on dine-in customers and their needs. With LINGA’s Call Center module, your call agents can input customer orders straight from their laptops to your point of sale system and kitchen display. This way, if a customer calls back with an edit to their order, the agent can apply the changes, which will then be implemented, notifying your kitchen staff of the new status. With the right call center, your restaurant can improve overall kitchen efficiency, leading to higher customer satisfaction. Another advantage call-in orders have is the live customer service diners receive versus simply ordering online. When a customer picks up the line to order, it is another opportunity to build a relationship with them. Cons to Call Center Ordering Although call centers can improve workflow, if it does not have a secure connection between your point of sale system and the call agent, it can be more trouble than it is worth. Without a two-way connection to your POS, if a customer calls in with an order change, an in-house employee will have to manually edit the ticket or notify the kitchen, taking precious time away from dine-in guests. When in a dinner rush, this is the last thing you want to occur. When it comes to call-in versus online ordering, we believe that both options working in tandem are the best solution for a bustling restaurant, especially if you are a pizzeria. With online ordering, you can gain more loyal customers and increase your brand’s visibility, and with call-in orders, you can increase kitchen productivity and keep up with peak rush hours. Relevant Blogs:- Online Ordering, What Happens if I Don’t Offer It? Online Ordering - Why Restaurants Should Start Now Why Your Restaurant Needs an Online Ordering System Word Count: 643 Estimated Reading Time: 3 Minutes

Eco-Friendly Restaurant
Eco-Friendly Restaurant

10 Tips to Help Your Restaurant Go Green
In the past few years, restaurant powerhouses have started adding more eco-friendly practices to their restaurants. McDonalds, KFC, Subway, and Starbucks have all enacted programs for waste management, energy consumption, and carbon emission. The millennial generation has brought upward trends in healthy eating and more sustainable living conditions.
Does your restaurant score a ten out of ten when it comes to restaurant sustainability? Having a sustainable restaurant is not only good for the environment but can also help save you money. Check out our ten tips on how to make your restaurant more eco-friendly.
1. Use Eco-Friendly cleaning products
One of the most important factors in a restaurant’s sustainability is its cleanliness. Let’s face it, there are more restaurant cleaning products that are toxic than not, and costs can run high on environmentally friendly cleaning products. However, if you look hard enough you can find affordable options to turn your restaurant more eco-friendly, you can even look for a company like the house cleaning Gold Coast which uses these products. When you are shopping around, look for the Green Seal label, Environmental Choice Program label, Greenguard label, or the Chlorine Free Products Association label.
2. Cook Menu Items By Season
It used to be chefs planned their menu on solely what they wanted to cook, and what they thought their guests would most enjoy. When creating a sustainable restaurant it’s important to cook what’s in season. Then you will want to customize different menus to match the different seasons. Customers will appreciate different options and the freshness behind your menu. Additionally, buying food on a seasonal basis can also help you cut food costs.
3. Buy Sustainable Equipment
Do you use energy-efficient equipment in your restaurant? It’s very easy for a restaurant to rack up costs when it comes to electricity. Even though costs can start high, having energy-efficient equipment can pay off more in the long run. Look for things like low flush toilets, energy star appliances, and energy star refrigeration. Additionally, make sure all of your equipment like POS systems, lights, and ovens are turned off at your close of business every day.
4. Recycling and Compost Programs
Recycling and composting are great ways of reusing any acquired waste within your restaurant. Composting means taking any food waste and breaking it down in dirt or soil. Recycling is the process of rebuilding waste into new materials. Recycling allows you to decrease energy, increase efficiency, save money, and the opportunity to gain and retain new customers. Where composting allows you to reuse any food items that you would otherwise throw away. If you don’t have room for composting, then just start a recycling system for your restaurant. A good recycling system usually involves setting up bins around your restaurant that are easily accessible to your customers and staff.
5. Use Little to No Paper
We are in a digital age now so reducing paper is easier than ever. Receipts can be a big problem with using too much paper. Did you know there are now POS systems that allow you to send digital receipts? Many people prefer having their receipts emailed to them instead of having a wallet stuffed full of paper. Additionally, try cutting your paper advertising and move your efforts online. There are more affordable options you can use like social media and The Daily Buzz™ – Co-op Media Tours.
6. Use Washable Serving Equipment & Consumer Materials
Ditch those Styrofoam and plastic containers! Anything that is washable is usually going to be a better option for restaurants when it comes to dishware. Glassware or other reusable dishware could seem expensive when you buy them initially, but they certainly pay off. Additionally, using reusable products is healthier than using disposable products. Look at your trash bin. Is your trash filled up with food containers? That means your guests are consuming food at your restaurant. If your concept is not like this, consider biodegradable equipment.
7. Go Local
Don’t throw away money having food items transported from across the country. Invest your energy into locally sourced food items. Locally sourced food means that the food came from a 100 to 150 mile radius of where they were grown. Your customers will appreciate the freshness and creativity of your menu. Going local with your food can also get you more involved as a partner in the community.
8. Monitor All Perishables
Food waste can pile up quickly. It’s important to keep track of all of your perishable items. Monitor expiration dates, food color, and smell and move up menu items to prevent as much food waste as possible. Look into point of sale systems that have an automated inventory management application. Even some, allow you to automate your inventory down to the ingredient level.
9. Don’t Waste Water
Water costs can easily add up in a restaurant. Check all of the restaurant’s pipes for leaks. A leaky faucet can lead up to thousands of gallons lost per year. Other ways to conserve water is to only serve water to guests who ask for it, only run the dish washer when it is full, and only thawing food in the refrigerator instead of under a faucet.
10. Promote Your Initiatives
People love hearing about good things. Don’t forget to spread the word of your eco-friendly practices through social media and other marketing platforms. According to an Ohio State University study 8 to 10 consumers are willing to pay more for a “green” dining experience. Start spreading the word of your eco-friendly business.
Linga restaurant POS system have a variety of features designed to increase your business profitability.

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