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Famous Women in Food History

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When it comes to restaurant ordering methods, online and call-in orders have continued to gain popularity amongst diners. Whether it is out of convenience or order accuracy, there are many benefits to both solutions. In this blog, we will discuss the pros and cons of both online ordering and call-in options to help you determine what is best to implement at your restaurant.

Customer preferences call-in order Vs Online orders

Benefits of Online Ordering

According to Zippia, online ordering accounts for almost 50% of all restaurant sales. Adding an online ordering option opens your business up to more potential and returning diners who prefer this method. In addition to consumer demand, online ordering helps to avoid input errors from your staff. Since the customer is entering in their information, they can add special instructions, input dietary restrictions, and any additional instructions to improve overall order accuracy. If you have a loyalty rewards program, you can enable customers to earn and redeem their points online, elevating the customer experience. With research suggesting that a 5% increase in customer retention can lead to a 25% to 95% increase in profit, having an online ordering solution is imperative to keep customers coming back.

Cons to Online Ordering

Although order accuracy and brand visibility are significantly improved through online ordering, there are a few downsides to this method as well. One issue, in particular, is order timing. When a restaurant is experiencing a rush, they may not have time to update the order status, making guests believe their food will be ready sooner than it actually is. In this case, you will need a system that automatically updates your order throttles so you can run a tight ship, even during a rush.

Benefits of Call-in & Call Center Ordering

Call centers are becoming the norm in the restaurant industry. They provide the perfect solution for businesses that are short-staffed, have rush hours, or don’t want to hire someone full-time. With a live operator on the other line, you won’t miss a single customer call, even during peak periods, saving your bottom line. This provides your floor staff more time to focus on dine-in customers and their needs.

With LINGA’s Call Center module, your call agents can input customer orders straight from their laptops to your point of sale system and kitchen display. This way, if a customer calls back with an edit to their order, the agent can apply the changes, which will then be implemented, notifying your kitchen staff of the new status. With the right call center, your restaurant can improve overall kitchen efficiency, leading to higher customer satisfaction. Another advantage call-in orders have is the live customer service diners receive versus simply ordering online. When a customer picks up the line to order, it is another opportunity to build a relationship with them.

Cons to Call Center Ordering

Although call centers can improve workflow, if it does not have a secure connection between your point of sale system and the call agent, it can be more trouble than it is worth. Without a two-way connection to your POS, if a customer calls in with an order change, an in-house employee will have to manually edit the ticket or notify the kitchen, taking precious time away from dine-in guests. When in a dinner rush, this is the last thing you want to occur.

When it comes to call-in versus online ordering, we believe that both options working in tandem are the best solution for a bustling restaurant, especially if you are a pizzeria. With online ordering, you can gain more loyal customers and increase your brand’s visibility, and with call-in orders, you can increase kitchen productivity and keep up with peak rush hours.

Relevant Blogs:-

Online Ordering, What Happens if I Don’t Offer It?

Online Ordering - Why Restaurants Should Start Now

Why Your Restaurant Needs an Online Ordering System

Text Content:

When it comes to restaurant ordering methods, online and call-in orders have continued to gain popularity amongst diners. Whether it is out of convenience or order accuracy, there are many benefits to both solutions. In this blog, we will discuss the pros and cons of both online ordering and call-in options to help you determine what is best to implement at your restaurant.

Customer preferences call-in order Vs Online orders

Benefits of Online Ordering

According to Zippia, online ordering accounts for almost 50% of all restaurant sales. Adding an online ordering option opens your business up to more potential and returning diners who prefer this method. In addition to consumer demand, online ordering helps to avoid input errors from your staff. Since the customer is entering in their information, they can add special instructions, input dietary restrictions, and any additional instructions to improve overall order accuracy. If you have a loyalty rewards program, you can enable customers to earn and redeem their points online, elevating the customer experience. With research suggesting that a 5% increase in customer retention can lead to a 25% to 95% increase in profit, having an online ordering solution is imperative to keep customers coming back.

Cons to Online Ordering

Although order accuracy and brand visibility are significantly improved through online ordering, there are a few downsides to this method as well. One issue, in particular, is order timing. When a restaurant is experiencing a rush, they may not have time to update the order status, making guests believe their food will be ready sooner than it actually is. In this case, you will need a system that automatically updates your order throttles so you can run a tight ship, even during a rush.

Benefits of Call-in & Call Center Ordering

Call centers are becoming the norm in the restaurant industry. They provide the perfect solution for businesses that are short-staffed, have rush hours, or don’t want to hire someone full-time. With a live operator on the other line, you won’t miss a single customer call, even during peak periods, saving your bottom line. This provides your floor staff more time to focus on dine-in customers and their needs.

With LINGA’s Call Center module, your call agents can input customer orders straight from their laptops to your point of sale system and kitchen display. This way, if a customer calls back with an edit to their order, the agent can apply the changes, which will then be implemented, notifying your kitchen staff of the new status. With the right call center, your restaurant can improve overall kitchen efficiency, leading to higher customer satisfaction. Another advantage call-in orders have is the live customer service diners receive versus simply ordering online. When a customer picks up the line to order, it is another opportunity to build a relationship with them.

Cons to Call Center Ordering

Although call centers can improve workflow, if it does not have a secure connection between your point of sale system and the call agent, it can be more trouble than it is worth. Without a two-way connection to your POS, if a customer calls in with an order change, an in-house employee will have to manually edit the ticket or notify the kitchen, taking precious time away from dine-in guests. When in a dinner rush, this is the last thing you want to occur.

When it comes to call-in versus online ordering, we believe that both options working in tandem are the best solution for a bustling restaurant, especially if you are a pizzeria. With online ordering, you can gain more loyal customers and increase your brand’s visibility, and with call-in orders, you can increase kitchen productivity and keep up with peak rush hours.

Relevant Blogs:-

Online Ordering, What Happens if I Don’t Offer It?

Online Ordering - Why Restaurants Should Start Now

Why Your Restaurant Needs an Online Ordering System

Stripped Content: When it comes to restaurant ordering methods, online and call-in orders have continued to gain popularity amongst diners. Whether it is out of convenience or order accuracy, there are many benefits to both solutions. In this blog, we will discuss the pros and cons of both online ordering and call-in options to help you determine what is best to implement at your restaurant. Benefits of Online Ordering According to Zippia, online ordering accounts for almost 50% of all restaurant sales. Adding an online ordering option opens your business up to more potential and returning diners who prefer this method. In addition to consumer demand, online ordering helps to avoid input errors from your staff. Since the customer is entering in their information, they can add special instructions, input dietary restrictions, and any additional instructions to improve overall order accuracy. If you have a loyalty rewards program, you can enable customers to earn and redeem their points online, elevating the customer experience. With research suggesting that a 5% increase in customer retention can lead to a 25% to 95% increase in profit, having an online ordering solution is imperative to keep customers coming back. Cons to Online Ordering Although order accuracy and brand visibility are significantly improved through online ordering, there are a few downsides to this method as well. One issue, in particular, is order timing. When a restaurant is experiencing a rush, they may not have time to update the order status, making guests believe their food will be ready sooner than it actually is. In this case, you will need a system that automatically updates your order throttles so you can run a tight ship, even during a rush. Benefits of Call-in & Call Center Ordering Call centers are becoming the norm in the restaurant industry. They provide the perfect solution for businesses that are short-staffed, have rush hours, or don’t want to hire someone full-time. With a live operator on the other line, you won’t miss a single customer call, even during peak periods, saving your bottom line. This provides your floor staff more time to focus on dine-in customers and their needs. With LINGA’s Call Center module, your call agents can input customer orders straight from their laptops to your point of sale system and kitchen display. This way, if a customer calls back with an edit to their order, the agent can apply the changes, which will then be implemented, notifying your kitchen staff of the new status. With the right call center, your restaurant can improve overall kitchen efficiency, leading to higher customer satisfaction. Another advantage call-in orders have is the live customer service diners receive versus simply ordering online. When a customer picks up the line to order, it is another opportunity to build a relationship with them. Cons to Call Center Ordering Although call centers can improve workflow, if it does not have a secure connection between your point of sale system and the call agent, it can be more trouble than it is worth. Without a two-way connection to your POS, if a customer calls in with an order change, an in-house employee will have to manually edit the ticket or notify the kitchen, taking precious time away from dine-in guests. When in a dinner rush, this is the last thing you want to occur. When it comes to call-in versus online ordering, we believe that both options working in tandem are the best solution for a bustling restaurant, especially if you are a pizzeria. With online ordering, you can gain more loyal customers and increase your brand’s visibility, and with call-in orders, you can increase kitchen productivity and keep up with peak rush hours. Relevant Blogs:- Online Ordering, What Happens if I Don’t Offer It? Online Ordering - Why Restaurants Should Start Now Why Your Restaurant Needs an Online Ordering System Word Count: 643 Estimated Reading Time: 3 Minutes

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In the United States, the month of March is known as Women’s History Month. It has been around since 1987 and is known as a celebration of women’s contributions to history and society. Women’s History Month was organized and started by a small-town school event in Sonoma, California. The school shared history and celebrated with parades to commemorate the day.
There have been thousands of women throughout history who have paved the way in multiple different industries. The food industry can be one of the toughest industries to work in, and we wanted to examine seven of our female pioneers who have changed the way we look at food.
1. Ruth Fertel
Ruth Fertel was best known for her contributions as the founder of Ruth’s Chris Steak House. In 1965, she realized she needs to earn more money to send her sons off to college. She found a restaurant for sale in a New Orleans newspaper for a place called Chris’ Steak House. She quickly learned that Chris’ steak house originally opened on her birthdate, and she took that as a sign of good luck to move forward with the sale. In 1977, Ruth issued her first franchise to a loyal customer, Thomas Moran. He later opened several more Ruth’s Chris locations. Today, there are more than 80 locations in the U.S. and overseas. Fertel continued to manage the Ruth’s Chris business until she got sick in 1999. Even when she turned 70 in 1997, she went to 42 of her restaurants to check in on how things were going. Ruth Fertel was a powerhouse for the food industry and will always be a recognized favorite in the steak lover community.
2. Julia Child
Julia Child is a famous chef, author, and television icon. Child lived from 1912-2004. She was mostly known for bringing her fabulous French cuisine to the American people and how she promoted it through her cookbook, Mastering the Art of French Cooking, and her popular television series, The French Chef. Julia studied most of her cooking in France right after World War II. At which time, the French chef population was mostly men. With her drive and cheerfulness, Julia was quickly able to outshine her classmates and expand her cooking empire. Today, her story has been told in movies and she continues to be a cooking icon for both women and men.
3. Buwei Yang Chao
Buwei Yang Chao lived from 1889-1981. She was notable in quite a few different areas for what she brought to the American culture. In the food industry, she brought the American concept of Chinese food. She brought not only how to cook Chinese food, but also how to eat it. She was very close with her husband and daughter and spoke little English when her cookbook was written. She had her family’s help writing the book, where she cooked the recipes. Her husband, Yuen Ren came up with the terms, “pot sticker” and “stir fry” for the book.
4. Alice Waters
Alice Waters was born in 1994 and she is best known as the inventor of California cuisine. She is a restaurateur, author, and activist. Alice is mostly known for her support in the organic movement. She has always had a passion for locally grown, healthy, and free from pesticides and herbicides foods. In 1971, Alice opened a restaurant called Chez Panisse which had a model of more of a farmer’s market, and was way ahead of its time. In 2007, that restaurant made the, “World’s 50 Best Restaurants” list by Restaurant Magazine. Alice Water’s has always had a passion for decreasing obesity and promoting healthy living with children. In 1996, Alice started the Edible Schoolyard Project. This project is maintained as a school based curriculum for children to learn how to make food choices that are healthy for them, their community, and the environment. Alice Waters also extends her activism to the Chez Panisse Foundation and the Slow Food International.
5. Marcella Hazan
Marcella Hazan was a famous Italian cooking writer. She lived from 1924-2013 and was most famous for her book series, Classic Italian Cooking. Hazan won four James Beards, and she was most well-known for her Hall of Fame and Lifetime achievement awards in 2000. Since she was born in Italy, she always said she never really used other cookbooks as guides, but used flavors from her birthplace as guides for all of her recipes.
6. Edna Lewis
Edna Lewis was a chef and author, who lived from 1916-2006. She was most known for her book and contributions to traditional Southern Cuisine. She was the granddaughter of an emancipated slave who was born in Freetown, Virginia. She later moved to New York City where she met John Nicholson who opened Café Nicholson. Edna Lewis became the cook at Café Nicholson and served William Faulkner, Marlon Brando, Eleanor Roosevelt, and more. Edna wrote The Taste of Country Cooking which was considered a classic study of Southern cooking, and was highly favored by the New York Times in 1979.
7. Alice B. Toklas
Alice B. Toklas lived from 1877-1967, and she was most well-known for her relationship with Gertrude Stein. Toklas partook in various roles for Stein; she was her lover, cook, secretary, muse, critic, and editor. She was the inspiration behind the legend that is Gertrude Stein. Alice published her own cookbook in 1954 that was half a memoir and half recipes. Her book is most noted for her pot brownie recipe. She later admitted that she got the recipe from a friend, but to this day her book is still widely known for publishing that recipe.

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